Team Building Payment and Cancellation Policy

Payment and Cancellation Policy

Team Building Program Payment Policy

  • Deposits of 50% are taken at the time of booking. 

  • If you need to pay with a check contact the Program Manager to discuss. 

  • Full payment is due at the time of the program. 

Team Building Program Cancellation Policy

  • Lake Geneva Team Building Adventures requires a written notice of cancellation of team building programs 30 days prior to the date of your program to receive a full refund. Cancellations made within 30 days of your program date will forfeit the entire deposit.

  • You may change your reservation date, time and/or the number of program participants or adventure tours by written notice one (1) time up to 7 days prior to the original date of your program.

  • No rescheduling of reservation dates or large participant number changes (over 12 participants) can be made with less than 7 days notice.

  • Groups that do not give prior notice and do not show up for their scheduled program will be charged the full amount. 

If tours are cancelled by Lake Geneva Team Building Adventures due to weather conditions, including lightning, high winds, and excessive cold, or other circumstance, participants may:

  • Reschedule for another available day or time.

  • Request a full refund. 

Rain, Snow & Inclement Weather

Tours run year-round in all types of weather, including rain and snow.  When making a reservation please take into account all likely weather conditions during the time of year that your tour is scheduled to occur.

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